Terms & Conditions for Vendors

1. Acceptance of Terms

By registering as a vendor on our platform, you agree to comply with these terms and conditions. Violation of any terms may result in account suspension or termination.

2. Vendor Responsibilities

• Vendors must provide accurate product details, pricing, and descriptions.
• All products must comply with applicable laws and regulations.
• Vendors are responsible for fulfilling orders, handling customer inquiries, and processing returns.
• Vendors must maintain good customer service, including timely responses and order processing.
• Misleading or false product claims are prohibited.

3. Commission Structure

Vendors will be charged a platform commission on each sale made through an affiliate. The commission is as follows:

• Physical Products: 17% commission per sale
• Digital Products: 20% commission per sale
• Subscription Services: 10% recurring commission
• High-Ticket Items (above $500): 5% commission per sale

This commission will be deducted before payouts are made to the vendor.

4. Payouts & Payment Processing

• Payouts are processed daily via PayPal, or bank transfer.
• Vendors are responsible for any applicable taxes and transaction fees.
• Vendors must ensure their payment details are correct to avoid payout delays.

5. Refund & Dispute Policy

• Vendors must clearly define their refund and return policy on product listings.
• If a customer requests a refund, the vendor must handle it within 7 days.
• If a vendor refuses a legitimate refund request, the platform reserves the right to intervene and process the refund from the vendor’s balance.
• Chargebacks due to poor product quality or non-delivery will result in penalties or vendor suspension.

6. Vendor Ranking & Performance Evaluation

Vendors will be ranked based on:

• Order fulfillment rate (Fast & reliable vendors will be ranked higher)
• Customer reviews and ratings (Higher-rated vendors get better exposure)
• Affiliate promotion engagement (Vendors with high-performing affiliates may receive bonuses)

Poorly performing vendors with consistent negative feedback or high refund rates may face reduced visibility or removal from the platform.

7. Termination & Account Suspension

Any unpaid dues or disputes must be resolved before account termination.

Vendors engaging in fraudulent activity, misrepresentation, or poor service may have their accounts suspended.

Vendors can terminate their accounts with 7 days’ notice via written request.